Where do I get a Subcard®?

You get your SUBCARD® free from any participating SUBWAY® stores, simply ask for one at the time of your purchase or you can download the App

How do I register?

There are three easy ways to register:

  • Download the Subcard® app via the Apple and Google Play app stores
  • Pick up a card in store and register your card online
  • You will need to complete all mandatory fields and complete your registration by clicking the link in the activation email
  • Please check your junk folder for this activation email, as sometimes your email provider may not recognise this email as one of your safe senders

What are the benefits of registering my Subcard®?

  • A registered account will earn double the amount of points compared to an unregistered account, that’s 10 points for every €1.50 spent in ROI and 10 points for every £1 spent in the UK.
  • You can only redeem your points if your card is registered.
  • You will receive exclusive promotional offers.
  • If your SUBCARD® is lost or stolen as long as you have registered your card you can log on to the SUBCARD® website and freeze your account. Once you have done this you will need to collect a new blank card log on to your account and when prompted enter the new card details. This will transfer all of your points and details to your new card and enable you to redeem.

What are Subcard® loyalty points and how do I earn them?

If you are making a purchase in a store in the Republic of Ireland you will receive 10 points for every €1.50 you spend on your SUBCARD®. For every transaction in the UK or Northern Ireland you will receive 10 points for every £1 spent. In order to receive these loyalty allocations just hand over your SUBCARD® or scan your App before the Sandwich Artist™ completes your transaction.

What can I redeem my Subcard® loyalty points for?

100 points can be redeemed for a regular hot drink (341ml), 200 points can be redeemed for a snack. 500 points can be redeemed for a regular 6” Sub, flatbread or salad and with 1000 points you can redeem for a regular 12” Sub or flatbread.

I have registered my card – what happens now?

Great! As a special welcome to SUBCARD® you will be able to earn double points on all purchases during your 28 day welcome period.

For customers in England, Scotland and Republic of Ireland

From 4th March 2015 we are changing the way you earn bonus points. We have improved the SUBCARD® loyalty scheme in participating SUBWAY® stores in England, Scotland and Republic of Ireland. As part of the improvements, we are now giving you the opportunity to earn double points (20 points for every £1 you spend in England and Scotland or 20 points for every €1.50 you spend in Republic of Ireland) every time you swipe your SUBCARD®. All you need to do is come in and make a purchase. Then come in again within 7 days and make another purchase to earn double points on your second purchase. If you keep coming in at least every 7 days you will continue to earn double points.

Why have I / haven’t I received double points on my purchases?

Customers need to be registered to be entitled to double points, and you need to make a qualifying purchase and come back within 7 days to receive double points on the second purchase. If customers continue to make at least 1 purchase within 7 days of their last purchase, double points can be earned

Why am I only receiving 5 points per £1/ €1.50 spent?

To receive double points you need to register your card. Once your card is registered you will earn 10 points for every £1 spent (UK) or 10 points for every €1.50 spent (ROI) and if you swipe your card at least once every 7 days you can earn Double Points (20 points for every £1 / €1.50 you spend.) To complete your registration you need to click on a link in the activation email that we send you. You can request another email here

What happens if I forget to swipe my card?

Your SUBCARD® needs to be scanned at the time of purchase. If you forget to bring your SUBCARD® then you may request a SUBCARD®claim receipt instead to claim your points online at a later time. Please allow 48 hours after the transaction has been made before submitting your claim online. If an order has been completed and finalised without a SUBCARD® being scanned or a claim receipt being printed then, regrettably, the points cannot be retrospectively awarded.