Cookie Policy Subcard

This website (“Site”) uses cookies to make the service easier for you to use the Site. Cookies help Subcard® to improve your experience when you browse the Site. To know more about how we use cookies, please continue reading through this Subcard® Cookie Policy.

If you want to know more details about how we process your personal information, please visit our Privacy Notice



“Cookies” are small text files stored by the browser (e.g. internet Explorer or Safari) on your computer or mobile phone. They can then be used to provide you with tailored information. In accordance with data protection laws and regulations, we may only use cookies if you have provided us with your consent for us to do so. For this reason, when you first connect to our Site, a banner appears in order to inform you of the deposit of cookies if you continue to use the Site or if you click on the button “I Accept”. If you do not click on this button, if you do not continue to use the Site or if you do not choose to accept the deposit of cookies by clicking on the button “More Information” or “change cookie settings”, then no cookies will be deposited. By making your Subcard® application online or placing an online order you will be providing us with your consent. Where consent is provided, cookies may be used to better personalise the content that you and other users will see. We may use the information to research and understand how Subcard® members’ habits are similar or different so that we can enhance your experience on our Site. We do not match cookie data to any personal identification information. For more information about cookies please click on the following link:


A “referrer” is the information passed along by a web browser that references the Web URL you linked from, and it is automatically gathered by our web server. This information is used by us to identify broad demographic trends that may be used to provide information tailored to your interests.

IP address data

IP addresses are automatically gathered by our web server. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the web pages you request) can be sent to you. You will not be personally identified from this information. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the Police. Environment variables we gather include time, type of web browser being used, the operating system/platform, and CPU speed. This information is used by us only to monitor broad demographic trends and may be used to provide information tailored to your interests.


What type of cookies do we use?

By using this Site or if you click on “I Accept” on the Site, you consent to the use and storage of cookies on your device. However, you can deactivate cookies, as explained below. If you choose to browse in this Site without the use of cookies, it may limit the service we are able to provide to you via the Site.

  1. This Site uses Session Cookies. Session Cookies allow the Site to link your actions during a browser session.  They enable the Site to keep track of your movement from page to page, so you are not asked for the same information that has already been provided on a previous page. This Site uses Session Cookies to store technical information, such as your transaction history and customer information such as your Subcard® number, email address and postcode during a browser session. Cookies therefore allow this Site to remember that you are logged in and to remember the information you provide on each page as you navigate around the Site. Session Cookies expire after a browser session – they are not stored for any longer.
  2. This Site uses Persistent Cookies to store language preferences. These kinds of cookies are stored in your device in between browser sessions which allows your preferences or actions across the Site to be remembered. Persistent Cookies may be used for a variety of purposes including remembering your preferences and choices when using this Site, or for targeting advertising.





Issued by




These cookies are used to collect information about how visitors use our Site and WordPress blog. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site and blog, where visitors have come to the Site from and the pages they visited.

2 years

1 minute

24 hours


This first party cookie identifies you for the duration of your visit. Information is remembered from page to page. This enables the site to function properly and means you don’t have to keep entering the same information. It assists with a smooth site experience.



Subcard Website


Auto detected language for user


Subcard Website


Storing user language preferences


Subcard Website

For online ordering, additional cookies are used to aid in the online ordering process:

  • Cart Id: which is the id of the current shopping cart.
  • Site Id: which is the id of the currently selected restaurant.
  • Order mode: which tracks order mode changes on the Site. For example, ‘confirm your order’ you might change your mode from Collection to Eat in.
  • App mode: which tells us that you are accessing the Site from an app.

Cookies used for online ordering are valid for 60 days; if you logout of the Site then they are immediately removed.


How do I turn cookies off?

Disabling Cookies

We give you the ability to refuse cookies by turning on the cookie settings through a dedicated screen.

If you do not wish to consent to our use of cookies you can decline cookies and/or refuse access to previously stored information by using your web browser. The facilities within your web browser to allow you to do this will vary from browser to browser but they may be found in the “Privacy” or “Cookies” section of the “Properties” menu of your browser. If you require assistance in disabling cookies you should refer to the “help” menu within your browser. Please note however, if cookies are disabled, you may not be able to use all of the interactive features of our Site or place an order online and it may limit the service we are able to provide to you via the Site.

All modern browsers allow you to change your cookie settings so that you can choose not to allow cookies if you wish. The settings will normally be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details. In order to optimise your use of this Site it is advisable to have cookies enabled.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
Cookie settings in Safari (mobile version)
Cookie settings in Blackberry
Cookie settings in Android

Useful Links

If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

Microsoft Cookies guide
All About Cookies

For further legal information about personal data protection issues, you may find this link useful:

The Information Commissioner’s Office

If you would like to contact us about cookies, please email our Support desk by clicking on this link:

[email protected]